Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at SUWS of the Carolinas to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at SUWS of the Carolinas.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Typical Day in the Phoenix Program

We remain open and are continuing to accept new admissions.

SUWS of the Carolinas remains committed to providing clinically superior services within a safe and supportive environment while taking all appropriate precautions to protect the well-being of our students and staff.

For admissions information, or to learn more about the heightened preventive measures we have put in place, please click the link at the top of this page or call us at (828) 489-3198.

Phoenix Outdoor offers a unique model of wilderness therapy where our students participate in a well balanced schedule both in a campus and wilderness environment. Students will experience an ongoing schedule of 5 days at our base camp, followed by 10 days on wilderness expedition.

Base Camp

At base camp, we work with our students to test their accomplishments in the wilderness as well as develop the skills necessary to make their recovery sustainable. We continually strive to provide a safe internal environment for each one of them so that they can keep reaching for their recovery goals without getting thrown off track by life’s many ups and downs.

When students are at base camp in between hikes and activities, they are able to connect with their licensed clinical therapist daily to participate in individual, group and family sessions. In addition to this contact, students also engage in a variety of therapeutic activities, including:

• Physical activities/recreational activities
• Substance abuse educational groups
• Narcotics anonymous meetings
• Neurofeedback
• Group dialectical behavior therapy sessions
• Different levels of ropes courses
• Yoga classes
• Sessions with guest instructors from the community to encourage continued education
• Optional psychiatric services and psychological testing

Through these and many other therapeutic activities, students are able to work on self-awareness, group cohesion, relapse prevention strategies, addiction education, and much more.

Wilderness Expeditions

Students will participate in 10 day wilderness expeditions in the beautiful Blue Ridge Mountains of North Carolina. While maintaining the highest level of clinical awareness and goal driven treatment, our highly trained staff will successfully lead each group through challenging experiences and activities including:

• Personalized therapeutic support with highly trained staff including psycho-educational groups, 12 step meetings, treatment curriculum assignments, and meeting treatment plan goals
• Individual and group sessions with a therapist
• Summiting mountains to beautiful overlooks
• Building and establishing safe campsites
• Preparing and cooking healthy meals
• Practicing hygiene and self care
• Camp and wilderness skills
• Team building activities and initiatives

I went into this program scared out of my mind. At SUWS, I learned the tools I needed to work through my issues and I'm forever grateful.

– Anonymous Patient
Marks of Quality Care
Why does this matter?
  • Cognia
  • American Society of Addiction Medicine (ASAM)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Forest Service Department of Agriculture
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • National Board for Certified Counselors (NBCC)
  • NC Department of Health and Human Services
  • Outdoor Behavioral Healthcare Council
  • Safe Zone
  • Sky's The Limit Fund
  • The Jason Foundation

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