Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at SUWS of the Carolinas to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at SUWS of the Carolinas.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Family Program

We remain open and are continuing to accept new admissions.

SUWS of the Carolinas remains committed to providing clinically superior services within a safe and supportive environment while taking all appropriate precautions to protect the well-being of our students and staff.

For admissions information, or to learn more about the heightened preventive measures we have put in place, please click the link at the top of this page or call us at (828) 489-3198.

At SUWS of the Carolinas, we understand that you and your family experience different needs at different times in your lives. We strive to be able to help both you and your loved ones through the challenges that might lie ahead of you, which is why we have not one, but four different programs for you to choose from when it comes to placing your child in our care. When you call, our admissions staff will help to determine which program is the right fit for your child.

Family Program

Family Program

Children’s limiting emotional beliefs and destructive behavioral habits exist within the context of the family and often indicate a breakdown in cohesion and trust among members. In order for treatment to be most effective and sustained, we believe that healing and change within the entire family is crucial. Applying a systems perspective, we involve families in our program utilizing a variety of activities and approaches.

Our Approach

The Family Program Approach

At SUWS of the Carolinas, we firmly believe that our students are not the only ones who should be fostering positive changes in their lives, but also that their family members should be as well. As our students go through this transformative process, we encourage family members to do the same, especially since the majority of destructive behaviors are typically linked back to family and the home environment. We work to provide families of students with a variety of different options that can help them grow along with the child through our family program. Some of these various activities and approaches include the following:

  • Parent Workshop: Our unique two-day parent workshops, created by a doctoral level therapist, are offered mid-program and are designed to stimulate parental awareness towards making changes in how they understand and relate to their child. These engaging workshops provide a safe environment for parents to learn new communication and parenting skills, share their personal struggles and successes, and connect to their child’s experiences at SUWS of the Carolinas. Genograms, experiential activities, intentional communication techniques, and a parenting styles assessment are among the approaches used at the workshops.
  • Phone Calls & Letters: Integral aspects of parental involvement at SUWS of the Carolinas are weekly phone calls with their child’s therapist and the exchange of letters with their child. In the weekly calls therapists provide updates on a child’s progress, direct treatment planning, address relevant family dynamics, and give recommendations and support for continuing care once a child completes the program. Weekly letters are also discussed on these calls and they are used to promote open and effective communication between parent and child.
  • Parent Resources: Parents have 24/7 access to our Parent Check-In website to keep them informed about their child’s progress through weekly pictures and updates. Also offered on Parent Check-In is a message board that allows parents to discuss the program process, ask questions, post recommended books and resources, and learn about relevant topics guided by a therapist moderator. To further support and involve parents, an extensive Parent Handbook and Parenting CDs are also provided. The Handbook, available on Parent Check-In, guides parents through the process and gives them an in-depth look at our wilderness program: our philosophy and clinical approach, stages of the program, and a typical day for students, while the CDs offer practical lessons on a variety of parenting issues.
  • Graduation: Trail’s End is the culminating experience for families at SUWS of the Carolinas. Upon graduation, parents attend a one-day seminar designed to prepare them for a successful reunion with their child and transition into their continuing care plan. Then families spend two days together in the field reconnecting, practicing new ways of interacting, and celebrating the child’s accomplishments during their journey at SUWS of the Carolinas.

At SUWS, we will be just as dedicated as you are to encouraging your child’s success, as well as help improve your overall relationship with him or her. Because we value family as an integral part of the SUWS journey, we are willing to work hands-on to incorporate you into every step of the way.

I went into this program scared out of my mind. At SUWS, I learned the tools I needed to work through my issues and I'm forever grateful.

– Anonymous Patient
Marks of Quality Care
Why does this matter?
  • Cognia
  • American Society of Addiction Medicine (ASAM)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Forest Service Department of Agriculture
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • National Board for Certified Counselors (NBCC)
  • NC Department of Health and Human Services
  • Outdoor Behavioral Healthcare Council
  • Safe Zone
  • Sky's The Limit Fund
  • The Jason Foundation

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