Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at SUWS of the Carolinas to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at SUWS of the Carolinas.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Admissions FAQ

We remain open and are continuing to accept new admissions.

SUWS of the Carolinas remains committed to providing clinically superior services within a safe and supportive environment while taking all appropriate precautions to protect the well-being of our students and staff.

For admissions information, or to learn more about the heightened preventive measures we have put in place, please click the link at the top of this page or call us at (828) 489-3198.

Thank you for your interest in SUWS of the Carolinas. Below are some frequently asked questions by families that have stayed with us in the past.

Where is your program located?

We are located at the base of the Blue Ridge Mountains in western North Carolina, which is 45 minutes east of Asheville, two hours west of Charlotte and four hours north of Atlanta.

What types of students does your program serve?

SUWS treats young people between the ages of 10 and 17 who are having troubles with self-esteem, depression, entitlement issues, family conflict and other emotional and behavioral struggles.

Are there disorders that you are not prepared to treat?

We are unable to treat young people who are an extreme suicide risk, have serious eating disorders, participate in extreme self-mutilation, or have medical conditions such as diabetes and/or those requiring blood thinner medications.

How much will treatment cost?

The cost of treatment depends on your child’s length of stay and his or her unique needs. Our admissions advisors are prepared to work with you to develop a detailed financial plan.

Who will be supervising and working with my child?

All members of our staff who work with your child are dedicated and experienced in their fields, many of which have their Master’s or doctoral degrees.

Is your program licensed?

Yes, SUWS is licensed by the State of North Carolina’s Department of Health and Human Services and holds active memberships in the National Association of Therapeutic Schools and Programs (NATSAP) and the National Association of Therapeutic Wilderness Camps (NATWC). We also have clinical accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Does your program have an academic component?

Yes, we are accredited by Cognia. Students are able to attain a half credit in Physical Education, quarter credit in natural science and a quarter credit in English. These credits can be transferred to their home schools.

*Please note these Academic Credits are issued for high school aged students only.

What types of therapeutic and clinical support will my child receive?

Students will participate in CBT, DBT, expressive arts therapy, canine therapy, motivational enhancement therapy, individual treatment planning, and optional psycho-educational testing. Click here to learn more about our therapeutic practices and clinical support.

How much involvement will I have in my child’s experience at SUWS?

Because we value family involvement at SUWS, our family component includes a three CD audio series, an online parenting resource, weekly treatment planning sessions and a three-day parenting workshop.

How do you prepare students for life after SUWS?

When students graduate, parents and students participate in a facilitated multi-day experience that helps reunite them with one another and transition into their continuing care plan.

How can I learn more about your program?

You can learn more about our program by calling (828) 489-3198 or visiting our Contact page.

What are your safety practices?

We consider safety our number one priority. A full list of our comprehensive safety practices can be found here.

What level of supervision will my child receive?

Your child will be supervised as outlined in our program manual by our qualified and caring staff. The level of supervision our students receive is in direct correlation to the level of severity of their behavioral issues and as required by applicable laws and regulations.

What are the qualifications of the staff caring for my child?

Staff biographies can be found here. In addition, we conduct background checks on all employees prior to hiring to ensure that we hire quality individuals and in compliance with all state regulations. At least one staff member who is First Aid and CPR certified will be available to your child at all times. Our staff also receives ongoing training to enhance our quality of care.

What happens if there is an emergency?

As a program of SUWS of the Carolinas, we have established best practices and risk management procedures which include emergency preparedness training and response. Should there be an emergency situation, such as a natural disaster, you will be notified by someone within our organization with as much detail as possible, as soon as possible. Your child’s safety is our number one priority, and we will do everything it takes to keep our students out of harm’s way.

What is your success rate?

Your child’s success is dependent on many factors, the most important being the level at which you and your family choose to participate throughout the therapeutic process and your child’s willingness to make positive changes. Our parent company, SUWS of the Carolinas, has voluntarily participated in independent research studies to determine outcome success rates and behaviors. These study results can be found here. SUWS of the Carolinas programs have over two decades of experience helping youth and families get their lives back on track.

May I speak with another parent who sent their child to your program?

Of course! We appreciate the fact that you are doing your due diligence when it comes to selecting the right program for your child and, as such, will provide you with a list of references. Just contact us by clicking here. Or, read what some of our program graduates and parents have said here.

Initial connection to the program through the internet and contact with the Admissions team was the key to our decisions to sending our son to SUWS. They made us feel heard and finally not alone with what we were going through as a family

– Anonymous Parent
Marks of Quality Care
Why does this matter?
  • Cognia
  • American Society of Addiction Medicine (ASAM)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Forest Service Department of Agriculture
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • National Board for Certified Counselors (NBCC)
  • NC Department of Health and Human Services
  • Outdoor Behavioral Healthcare Council
  • Safe Zone
  • Sky's The Limit Fund
  • The Jason Foundation

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