Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at SUWS of the Carolinas to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at SUWS of the Carolinas.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Meet Our Clinical Staff

We remain open and are continuing to accept new admissions.

SUWS of the Carolinas remains committed to providing clinically superior services within a safe and supportive environment while taking all appropriate precautions to protect the well-being of our students and staff.


For admissions information, or to learn more about the heightened preventive measures we have put in place, please click the link at the top of this page or call us at (828) 489-3198.

Melissa Wardwell, RN

Medical Coordinator

Melissa is originally from Maine, but has called Western North Carolina home since 2004 when she moved to attend Warren Wilson College. She earned a double major in history and political science and a double minor in anthropology and sociology. Later she attended AB Tech and earned her RN degree.  She has been a nurse for seven years and came to SUWS after a wide range of experiences. As a clinical director of a midwifery practice, Melissa assisted midwives in home-birth deliveries and the past four years, she spent as an emergency room nurse where many of her favorite patients were adolescents. She is certified in Pediatric Advanced Life Support and Advanced Cardiac Life Support and has completed a Trauma Nurse Core Course. When not working at SUWS, Melissa enjoys spending time with her family on their farm, riding and training their rescued horses, hiking, cross-country skiing and running. Melissa is happy to be part of the team at SUWS and looks forward to caring for the students.

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The wilderness therapy offered at SUWS was the dynamic solution needed to help my son with his behavioral issues. When my son left SUWS, he was completely changed for the better and also created new bonds and unforgettable memories! I can't recommend SUWS enough for anyone in a similar situation!

– Britney A.
Marks of Quality Care
Why does this matter?
  • Cognia
  • American Society of Addiction Medicine (ASAM)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Forest Service Department of Agriculture
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • National Board for Certified Counselors (NBCC)
  • NC Department of Health and Human Services
  • Outdoor Behavioral Healthcare Council
  • Safe Zone
  • Sky's The Limit Fund
  • The Jason Foundation

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