Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at SUWS of the Carolinas to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at SUWS of the Carolinas.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Meet Our Clinical Staff

We remain open and are continuing to accept new admissions.

SUWS of the Carolinas remains committed to providing clinically superior services within a safe and supportive environment while taking all appropriate precautions to protect the well-being of our students and staff.


For admissions information, or to learn more about the heightened preventive measures we have put in place, please click the link at the top of this page or call us at (828) 489-3198.

Erica Thiessen-House, LCMHC, NCC

Clinical Director

Erica comes to SUWS with a wealth of experience in working with families in therapeutic settings. She earned her undergraduate degree in psychology at Puget Sound University in Tacoma, Washington. The natural beauty surrounding her school afforded her opportunities to experience the healing power of nature as she set her sights on becoming a licensed professional counselor. Erica continued her education at Antioch New England University, earning a MA in Counseling. Her work experience has included community based counseling in public schools, lead peer group counselor, wilderness counselor, and clinical director. Erica has also earned a license as a professional counselor in the states of California, Georgia, and North Carolina. Her therapeutic specialties are in anxiety, grief, depression, change and transition, identity development, learning difficulties, trauma recovery, issues of adoption, and family systems.

Erica is thrilled to be a part of the clinical team at SUWS, and enjoys the idyllic natural beauty of the Pisgah National Forest to continue her life’s work. When she’s not at work you may find Erica hiking with her husband, Tyler, and therapy dog, Sierra.

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The wilderness therapy offered at SUWS was the dynamic solution needed to help my son with his behavioral issues. When my son left SUWS, he was completely changed for the better and also created new bonds and unforgettable memories! I can't recommend SUWS enough for anyone in a similar situation!

– Britney A.