Phoenix FAQs

Where is your program located?
We are located at the base of the Blue Ridge Mountains in western North Carolina, which is 45 minutes east of Asheville, two hours west of Charlotte and four hours north of Atlanta.

What types of students does your program serve?
Phoenix Outdoor treats young people between the ages of 13 and 17 who are having troubles with substance abuse or addiction, self-esteem, depression, entitlement issues, family conflict and other emotional and behavioral struggles.

Are there disorders that you are not prepared to treat at Phoenix Outdoor?
We are unable to treat young people who are an extreme suicide risk, have serious eating disorders, participate in extreme self-mutilation, or have medical conditions requiring blood thinner medications.

How much will treatment cost?
The cost of treatment depends on your child’s unique needs (including length of stay and the severity of his or her issues). Our admissions advisors are prepared to work with you to develop a detailed financial plan.

Does Phoenix Outdoor accept insurance and/or provide financing options?
Unfortunately, Phoenix Outdoor is unable to bill insurance companies, making it the parents’ responsibility to independently finance their child’s tuition.

Who will be supervising and working with my child?
All members of our staff who work with your child are dedicated and experienced in their fields, many of which have their Master’s or doctoral degrees. For more information about our staff and their qualifications, please click here.

Is your program licensed?
Yes, Phoenix Outdoor is licensed by the State of North Carolina and holds active memberships in the National Association of Therapeutic Schools and Programs (NATSAP), the National Association of Therapeutic Wilderness Camps (NATWC) and the Associated for Experiential Education. We are also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Does your program have an academic component?
Yes, students are able to participate in our academic program that is comprised of philosophy, practical skills instruction, stories, journal assignments, history and science. Students can get transferable credits that will be applied to their home schools.

What types of therapeutic and clinical support will my child receive?
Students will participate in (but not limited to) substance abuse education, , narcotics anonymous groups, relapse prevention skills, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, expressive arts therapy, equine assisted psychotherapy, canine therapy, motivational enhancement therapy, individual treatment planning, and optional psycho-educational testing. Click here to learn more about our therapeutic practices and clinical support.

How much involvement will I have in my child’s experience at Phoenix Outdoor?
Because we value family involvement, our family component includes a four CD audio series, an online parenting resource, weekly treatment planning sessions and a three-day parenting workshop.

How do you prepare students for life after Phoenix Outdoor?
When students graduate, parents and students participate in facilitated, a multi day experience that helps reunite them with one another and transition into their continuing care plan.

How can I learn more about your program?
You can learn more about our program by calling 877-305-0904 or visiting our Contact page.

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